Connectify.AI will improve customer service compliance for healthcare providers by analyzing and responding to voice conversations.
Profit margins for healthcare operators have been halved between 2007 to 2017, and will continue to decline to 3.2% by 2022. To combat this decline, operators have resorted to spending $30B globally on marketing channels to boost patient volume. Nevertheless, the conversion of patients depend on the front desk staff, who currently convert only 25% of their callers into appointments. Connectif.AI’s Voice AI software will extract voice conversations and provide valuable insights to front desk staff to boost patient conversion.